All reservations at Hotel Kia Manali are subject to room availability and the applicable room rate at the time of confirmation.

• A reservation is considered confirmed only after the required advance payment has been received.
• Guests are requested to verify the room category, number of guests, stay dates and meal plan before confirming the booking.
• The booking confirmation/voucher should be retained and presented when required at check-in.
• Special requests are subject to availability and cannot be guaranteed unless specifically confirmed by the hotel.

Payment requirements may vary depending on the room category, season, special offer or booking plan selected.

• The advance payment amount will be communicated at the time of booking.
• Any outstanding balance must be settled as per the payment terms mentioned in the booking confirmation.
• Additional services, meals, extra-person charges or other incidental expenses may be payable separately.
• Rates and applicable taxes are subject to change unless already confirmed in writing.

Our standard check-in time is 12:00 PM and check-out time is 10:00 AM.

• Early check-in is subject to room availability.
• Late check-out is subject to availability and may attract additional charges.
• Guests arriving significantly earlier than the standard check-in time are advised to contact the hotel in advance.
• Guests are requested to vacate the room by the designated check-out time.

All guests are required to provide valid government-issued identification at the time of check-in as applicable under prevailing regulations.

• Every guest may be required to present a valid photo ID.
• The details provided during booking should match the guest information presented at check-in.
• The hotel reserves the right to request additional information where required by law or regulation.

• Child accommodation and meal charges depend on the child’s age and the selected room/package.
• Extra adults or children occupying an additional bed may attract additional charges.
• Guests are requested to provide the correct number and age of occupants while making a reservation.
• Extra beds are subject to room capacity and availability.

• Guests are expected to respect hotel property, staff and other guests.
• Any damage caused to hotel property may be charged to the guest.
• Excessive noise or activities causing inconvenience to other guests are not permitted.
• Smoking is permitted only in designated areas, subject to hotel regulations.
• Guests are responsible for their personal belongings during their stay.

Hotel facilities and services are provided subject to availability, operational conditions and applicable hotel policies.

• Certain services may carry additional charges.
• Temporary interruption of a facility due to maintenance or circumstances beyond the hotel’s control may occur.
• The hotel will make reasonable efforts to inform guests about significant service interruptions.

Hotel Kia Manali shall not be held responsible for circumstances beyond reasonable control, including natural disasters, extreme weather conditions, government restrictions, road closures, strikes, power disruptions or other force majeure events.

In such circumstances, cancellation, modification or refund arrangements will be handled according to the applicable booking terms and the circumstances involved.

Hotel Kia Manali reserves the right to update or modify these terms and conditions when necessary. The terms applicable to a confirmed reservation will be governed by the booking confirmation and applicable policy at the time of reservation.